Monthly Archives: May 2013

Life’s a performance

We will all have to present to an audience at some stage in our business or personal lives. It’s simply inescapable. As it happens, Sarah and I are both presenting at conferences in June and, coincidentally, the topic of our … Continue reading

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It’s not about the ROI

I’m often asked about the return on investment of time invested in social media. Like any disruptive innovation, I would suggest you ditch the idea of trying to justify your time and investment. It’s like someone asking you: “what’s the … Continue reading


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Resolving conflict

Back in December, I spent a day with 7 people, all of whom were in business together and ¬†all in conflict with each other. I’m sure they had been so for many years, but the problem was they needed to … Continue reading

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